Please note that the following items are not considered factory defects and will not be covered under this warranty: fret wear, saddle wear, nut wear, string wear and/or replacement, discoloration, shrinking, adjustments or routine maintenance, setups, damage due to modding/customizing the instrument, damage caused by temperature & humidity fluctuations, and any normal wear and tear. Some equipment may have a manufacturer warranty beyond 1 year, please contact the manufacturer for warranty related questions beyond 1 year of the shipping date.

Pachyderm Instruments warrants this instrument to be free from defects in materials and workmanship for two (1) years from the date of original purchase, subject to the limitations set forth herein (“Limited Warranty”). This Limited Warranty applies only to the original retail purchaser when this instrument is purchased and is subject to the limitations set forth herein. IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY.

Pachyderm has independent instrument builders for warranty service. Pachyderm should be the first point of contact when warranty service of any kind is required. To receive warranty service, first contact Pachyderm Instruments directly to arrange for the verification of your sales receipt as proof of purchase, the warranty period and services requested are applicable under the Limited Warranty period, and for the return of the complete instrument. To the extent feasible, defective components that qualify for coverage under this warranty will be repaired or replaced (at Pachyderm's discretion) without charge. If the qualified component is not repaired, Pachyderm may, at its sole discretion, replace it with a comparable product. Remedies beyond normal service repair of any Pachyderm instrument require both an evaluation and confirmation of the defect and a direct recommendation from a Pachyderm builder for alternative considerations.

All transportation, insurance and freight charges associated with warranty service and repairs on Pachyderm Instruments are the responsibility of the purchaser, as is any service initiated for the purpose of customizing setups or adjustments beyond factory specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal product preparation, and are not covered by this Limited Warranty.

Limitations and exclusions

The following items are not covered by this Limited Warranty.

1. Fret wear, saddle wear, nut wear, strings and batteries.
2. Checking, shrinking, sinking, discoloration and ware of lacquer finishes.
3. Setups, adjustments or routine maintenance of any kind.
4. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or polishes.
5. Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.
6. Any damage to an instrument resulting from customization or modification.
7. Normal wear and tear on any part of the instrument, case or gig bag including jacks, controls, switches, plated surfaces, tuning machines, pickguards, zippers, clasps, handles, latches, case hardware, etc.
8. Any damage or deterioration to the neck set or internal bracing due to the normal and natural aging properties of the woods used in construction of the instrument.
9. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.
10. Any instrument, whose serial number is missing, altered or tampered with in any fashion.
11. Any instrument purchased from anyone other than Pachyderm directly.
12. Instruments that have been serviced by unauthorized persons (any person other than a Pachyderm Builder or Technician)

THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY PACHYDERM WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER

WARRANTIES EXPRESS OR IMPLIED. Any implied warranties, including without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under state law are limited to the duration of this Limited Warranty. In so far as such warranties cannot be disclaimed, Pachyderm limits the duration and remedies of such warranties to the duration of this express warranty and, at Pachyderm’s option, to the repair, replacement or refund described herein. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you.

PACHYDERM ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, PACHYDERM DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING ANY RIGHTS UNDER CONSUMER PROTECTION LAWS THAT CANNOT BE LAWFULLY CHANGED OR EXCLUDED. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.